Refund policy

Kram Pak Return & Refund Policy

At Kram Pak, we take pride in providing high-quality sustainable packaging and fulfillment solutions. Due to the custom nature of our products, all sales are final.

Key Points:

* All orders, including sample sachets, custom poly mailers, and eco-friendly shipping supplies, are non-returnable.
* We do not offer refunds, exchanges, or cancellations once an order has been placed.
* Please review your order carefully before completing your purchase to ensure product type, quantity, and specifications are correct.

Damaged or Defective Items:

* If your order arrives damaged or defective due to a shipping issue or manufacturer error, please contact us within 5 days of receipt at sales@kram-pak.com
* We will review the issue and, at our discretion, provide a replacement for the affected item.

Contact Us:
For questions about your order or our products, please reach out to:

Email: sales@kram-pak.com

Thank you for choosing Kram Pak — we appreciate your commitment to sustainable packaging.