Shipping policy

Kram Pak Shipping Policy

At Kram Pak, we are committed to delivering high-quality sustainable packaging products in a timely and reliable manner. Please review our shipping policy below.

Order Processing

* All orders are processed after payment is received.
* Many of our products are custom or made to order, and processing times may vary based on product type, quantity, and specifications.
* Estimated production and shipping timelines will be provided at checkout or during order confirmation.

Shipping Methods

* We ship orders using trusted carriers to ensure safe and reliable delivery.
* Once an order has shipped, tracking information will be provided when available.

Shipping Timeframes

* Shipping and delivery dates are estimates and are not guaranteed.
* Delivery times may be affected by carrier delays, weather conditions, or other factors outside of our control.

Risk of Loss

* Risk of loss and title for all products pass to the customer once the order is handed off to the shipping carrier.

Shipping Issues

* If your order arrives damaged or appears to have been mishandled during transit, please contact us within 5 days of delivery at sales@kram-pak.com.
* We may request photos or additional information to assist with resolution.

Incorrect Shipping Information

* Customers are responsible for providing accurate shipping information at checkout.
* Kram Pak is not responsible for delays or non-delivery resulting from incorrect or incomplete shipping details.

Thank you for choosing Kram Pak. We appreciate your trust in our sustainable packaging solutions.